Privacy Policy

Water Damage Oakland Restoration Services (“Water Damage Oakland,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through waterdamageoak.com, how we use it, and the choices you have.

Information we collect

We collect information you voluntarily provide and limited information collected automatically:

• Contact information you submit through our quote form, phone calls, text messages, or email — such as your name, phone number, email address, service address, and details about your water damage situation.
• Usage information your browser sends automatically, such as your IP address, device and browser type, and the pages you view, typically via cookies or similar technologies.

How we use your information

• To respond to your inquiries and provide restoration estimates and services.
• To contact you by phone, text, or email about your request.
• To document and coordinate insurance claims on your behalf, with your consent.
• To improve our website and understand how visitors use it.
• To comply with legal obligations.

How we share information

We do not sell your personal information. We may share it only as needed to provide our services — for example, with your insurance company or adjuster at your request, or with trusted service providers who help us operate our business and are bound to protect your information. We may also disclose information when required by law.

Text messaging

If you contact us by text or opt in to text communication, we may send messages related to your service request. Message and data rates may apply. You can opt out at any time by replying STOP.

Cookies

Our website may use cookies to function properly and to understand site usage. You can set your browser to refuse cookies, though some features may not work as intended.

Data security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of the personal information you have provided by contacting us using the details below. You may also opt out of marketing communications at any time.

Contact us

Questions about this policy? Contact us at dispatch@waterdamageoak.com or (201) 277-9344. Our mailing address is 2744 E 11th St, Oakland, CA 94601.